What payment methods are accepted?
We currently process payments via secure bank transfer, ensuring a reliable and controlled transaction experience for our partners.
At this time, credit card payments are not available at checkout.
If you require support or would like to discuss tailored payment arrangements, our team is available to assist—please reach out via the help desk.
How to pay by bank deposit
Payment must be received within 3 working days of the order date. If payment is not received within this timeframe, the order will be automatically cancelled.
To make a bank transfer:
- Use your online banking to transfer funds directly to our account, or
- Visit your bank branch and complete a deposit using the details below
Please double-check all details before submitting your payment to avoid delays in processing.
Our bank details
Account Name: HM Global Imports Pty Ltd
Bank: Commonwealth Bank
BSB: 062-028
Account Number: 1163 6913
PayID (ABN): 619 974 864
Reference: Your order number
⚠️ Important: Please use your order number as the payment reference so we can match your payment quickly.
Need help?
If you need to change your order or payment method, feel free to reach out — our team is happy to assist.
📧 support@thegreenbox.net.au
🕘 Customer Support Hours: Monday–Friday, 9:00am–4:00pm (AEST/AEDT)