When will my box arrive?
A: Master Kush, OG Kush and The Bush boxes are dispatched on the 23rd of the month and you can expect them to arrive within 7-10 days (Australian metropolitan areas usually take up to 5 days only). International orders can take up to 15 days. We tried shipping via drone, but they all got too high. If it has been longer than 10 days, please contact firstname.lastname@example.org for assistance.
All other one-off boxes and purchases are usually dispatched within 48hrs, unless stated otherwise in the product page or promotional materials.
Do you ship to _______ and how much does it cost?
A: We currently ship to Australia, Brazil, Canada, France, Germany, Ireland, Italy, Netherlands, New Zealand, Portugal, Spain, United Kingdom, United States & Uruguay. The quickest way to determine shipping costs and availability is to enter your shipping location at the checkout page; costs will automatically be calculated.
How can I track my package?
A: You will be sent the tracking number via email when it has shipped. Currently, all packages can be tracked except the Bush.
What does the packaging look like?
A: Discretion is our main concern so all our boxes are of plain colour with no signs of the content inside. We have a few examples of our packaging on our Instagram and other various social media pages- feel free to take a look if this is a concern.
My item arrived broken?
How can I change my subscription?
A: Go to My Account Page
In the first time you access your account, you will need to scroll all the way down and click in Register.
Insert your e-mail and choose a password. Once logged into your account. Click the orange "Manage Subscription" button.
From here you may swap your existing subscription, add products, or subtract products! If you need help or have questions in regards to managing your account, please reach out to email@example.com for help.
A: Please, send your inquire to firstname.lastname@example.org for help and we we will endeavour to reply to you within 48 hours.